ASATA, the Association of Southern African Travel Agents, has been serving the Southern African travel industry since 1956. ASATA says its members include around 95% of Southern Africa's major travel brands and over 140 independent travel agents, and they commit to a Code of Conduct built on professional expertise, ethical conduct and fair practices. Atelo Travel Quintrip (Pty) Ltd is proud to be an ASATA member. Our commitment to your travel satisfaction is aligned with the standards the association sets, and with its promise of travel with peace of mind.

Why book with an ASATA member travel agent?

Choosing who plans your trip matters as much as choosing a doctor or a lawyer. A travel consultant who is an ASATA member follows ASATA's Code of Conduct, which covers fair practices, ethical standards, professional service, customer protection and responsible business. Ethical, professional service is more than a commitment for an ASATA member, it is the standard the association expects. You also gain things that are harder to measure: trust, peace of mind and the confidence that a professional looks after every part of your journey. Here is why it makes sense to book with a travel consultant who is an ASATA member:

• Expertise at your fingertips: ASATA members are travel professionals, and the association expects expert guidance. At Quintrip, every trip is planned by a real consultant who knows the destination and the details, so nothing is overlooked.
  
  
• Access to special offers: Through their relationships with airlines, hotels and partners, travel agents can often offer deals that are hard to find on your own, which can save you money and add value to your trip.
  
  
• Safety and awareness: Travel can be unpredictable. Your consultant keeps an eye on travel advisories and sudden changes that may affect your trip, and tells you what they mean for you.
  
  
• 24/7 support: The world does not stop, and neither do we. If you miss a connection or need last-minute accommodation, our assistance team is there, whatever the time of day.
  
  
• Customised itineraries: Every traveller is unique. We design personalised trips tailored to your interests, needs and budget.
  
  
• Up-to-date information: The travel industry is always evolving. Your consultant keeps up with the latest trends, destinations and travel guidelines.
  
  
• Clear guidance on payments and insurance: Your hard-earned money deserves care. Your consultant explains what you pay and when, and advises you on travel insurance so you are better prepared for the unexpected.
  
  
• Responsible travel options: More travellers want to reduce their footprint. Your consultant can help you choose responsibly, and we ask our accommodation partners to share their sustainability policies.
  
  
• Support when something goes wrong: If an issue arises during your trip, your consultant is your first point of contact and works to find a solution, so you can keep enjoying your holiday.
  
  
• A trusted advisor: More than a service provider, your consultant becomes a trusted advisor who always aims to give you and your loved ones the best travel experience.

Conclusion

Booking with an ASATA member means working with a professional who follows a Code of Conduct and puts your needs first, for a trip planned with care and supported from booking to return. For a journey you can enjoy with confidence, choose a travel agent who is an ASATA member.